Returns and Refunds

Free Returns: 

GameGuard stands behind the quality and workmanship of all our products. Merchandise with obvious manufacturer defects is always eligible for return. Returns of products purchased online are accepted within 30 days of the date of purchase. For free returns, your apparel must be returned in its original condition will all tags still attached. Your item may be returned in exchange for another item or a full refund.

If you are having difficulty creating a return, you’re welcome to contact our Customer Service team at (940) 464-4800, Monday-Friday, 8:00 am-5:00 pm CST.

Warehouse Finds Items:

Any item listed with the terms “last call” or “sale” are not eligible for a return, and all sales are final. Warehouse Finds items may have very limited availability, with limited size or color options.

What is the warranty on GameGuard Cooler Bags?

GameGuard Cooler Bags carry a 1-Year Limited Warranty against defects in material and workmanship with dated proof of purchase. This warranty applies only to the original owner and is void if this product is used commercially, structurally altered, or subjected to stress beyond the physical limits of the materials used in the body or components or is damaged as a result of abnormal use.

Proper care must be taken to assure longevity. Please do not place sharp, pointed, or blunt objects inside your cooler.

This warranty is void if damage or malfunction is due to abuse, misuse, accident, failure to reasonably maintain, improper installation or use, or unauthorized alteration or repairs.

To start your return, click HERE.